Job description
You will support technical deployments, translate customer issues for engineering teams, and help Indonesian clients understand product behavior and troubleshooting steps.
Key responsibilities
Explain technical issues in Bahasa Indonesia; gather logs and reproduction steps; coordinate with global engineering; support client calls; track field issues through resolution.
Basic qualifications
Bahasa Indonesia fluency; technical support or engineering support experience; ability to read technical documentation in English; basic networking, software, or hardware troubleshooting skills.